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nancyd6874004
Participant
February 23, 2016
Answered

Internet Connection

  • February 23, 2016
  • 1 reply
  • 532 views

I have been using Export for awhile with no problem and now I cannot use it because it keeps stating that I do not have an internet connection, which I do at all times.  Any suggestions.

This topic has been closed for replies.
Correct answer YatharthS

Hi nancyd6874004,

Please refer to this KB article :- https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

Also request you to please try to check with the Different Internet Browsers if you are using Online services.

Turn off firewall & antivirus service & then check.

Regards,

Yatharth

1 reply

Y
YatharthSCorrect answer
Participating Frequently
February 23, 2016

Hi nancyd6874004,

Please refer to this KB article :- https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

Also request you to please try to check with the Different Internet Browsers if you are using Online services.

Turn off firewall & antivirus service & then check.

Regards,

Yatharth

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