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helenk71001973
Participant
July 20, 2018
Answered

Invoice Enquiry?

  • July 20, 2018
  • 1 reply
  • 635 views

A payment has been taken from the company credit card in June 2018, however when i go to Plans & Products, order history, billing history I can only see an invoice from 2016. Where can I find an invoice related to the most recent payment??

This topic has been closed for replies.
Correct answer AkanchhaS8194121

Hi Helenk,

Sorry for the delay in response.

Which subscription you are referring to? As your account doesn't reflect any active subscription under it so its difficult to share the exact information here.

If there is any other account which is registered on Adobe and have an active subscription then please share the details in private message or contact to customer care following the steps suggested below-

1- Refer to the link Contact Customer Care

2- Select Account issues

3-  Show me my contact options.

Let us know if it still doesn't work.

Regards,

Akanchha

1 reply

AkanchhaS8194121
AkanchhaS8194121Correct answer
Legend
July 30, 2018

Hi Helenk,

Sorry for the delay in response.

Which subscription you are referring to? As your account doesn't reflect any active subscription under it so its difficult to share the exact information here.

If there is any other account which is registered on Adobe and have an active subscription then please share the details in private message or contact to customer care following the steps suggested below-

1- Refer to the link Contact Customer Care

2- Select Account issues

3-  Show me my contact options.

Let us know if it still doesn't work.

Regards,

Akanchha