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P-Eleven
Participant
June 23, 2014
Question

Is Adobe Acrobat 9.5.5 Incompatible With Microsoft Office Pro 2013?

  • June 23, 2014
  • 1 reply
  • 589 views

I have Adobe Acrobat 9.5.5 and recently upgraded from Microsoft Office Pro 2007 to 2013. I no longer have the option to save e-mails to PDF format. When I go into Outlook> File> Options> Add-Ins> Manage COM Add-Ins and place a check mark next to PDFM Outlook, I get "Load Behavior: Not loaded. A run time error occurred during the loading of the COM add-in." Does this indicate that Acrobat 9.5.5 is not compatible with Office Pro 2013?

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    1 reply

    Inspiring
    June 23, 2014

    Hi there p-eleven,

    Support for Office 2013 was first added with the Acrobat 11.0.1 update. Please see http://helpx.adobe.com/acrobat/kb/compatible-web-browsers-pdfmaker-applications.html


    Best,

    Sara