Issues uploading pdf and converting to excel format with PDF Export, file will not upload

I am trying to convert a PDF to Excel format using PDF Export.

I have converted one file successfully, but have a number of other that will not export, in fact they seem to fail at the upload stage?

The only difference between the file that has converted and the others is the size.

Any help appreciated!

Thanks

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Correct answer jamesp28659598

Hi James,

Are you using this service from Adobe Acrobat Reader DC or the web? Try to use a different browser to open the website for ExportPDF.

Thanks,

Abhishek

Hi,

Thanks I have now managed to convert. I was trying to upload using a hosted desktop, I have since tried using my local machine and been successful

Thanks for your help.

Participating Frequently

Hi,

May I know the size of PDF which is not getting converted? You can convert the PDF upto 100MB size.

Thanks,

Abhishek

Participant

Hi,

Thanks for the reply, the files are only 134KB

Participating Frequently

Hi James,

Are you using this service from Adobe Acrobat Reader DC or the web? Try to use a different browser to open the website for ExportPDF.

Thanks,

Abhishek

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