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HeatherJD
Participant
July 16, 2014
Question

Issues using PDF converter

  • July 16, 2014
  • 1 reply
  • 381 views

Hi, just purchased the PDF converter, uploaded a file to acrobat.com, but keep getting an error message:  File not Found (404) - The file you are trying to access could not be found.  The file may have been deleted or moved in another session.  Any ideas?  Thanks!

    This topic has been closed for replies.

    1 reply

    T
    Community Manager
    Tariq AhmadCommunity Manager
    Community Manager
    July 17, 2014

    Hi HeatherJD,

    Have you tried to change different browser. Error 404 means usually your computer is not connected with internet.

    Log in with Adobe id(email id registered with Adobe) and password and try again.

    ~Ajlan Huda

    H
    HeatherJDAuthor
    Participant
    July 17, 2014

    Thanks, I’ll try that!

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