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March 19, 2018
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It ask me to allow access for adobe. when I deny it it closes. when i try to enter what I think is the keychain it denies it.

  • March 19, 2018
  • 1 reply
  • 670 views

It ask me to allow access for adobe.  when I deny it it closes.  when i try to enter what I think is the keychain it denies it.then closes with an error

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Correct answer AkanchhaS8194121

Hi Grinchlady,

From the above message, if we understand correctly you have been receiving the error message on MAC computer while accessing the pdf file in Adobe Reader DC application?

Could you please share the exact error message that you get? Is it something related to the "com.apple.webkit.plugin.64 want to use your confidential information"?

If it is same, then check the troubleshooting steps suggested in- "com.apple.webkit.plugin.64 want to use your confidential information"

Please share the exact information to help you in better manner.

Regards,

Akanchha

1 reply

AkanchhaS8194121
AkanchhaS8194121Correct answer
Legend
March 19, 2018

Hi Grinchlady,

From the above message, if we understand correctly you have been receiving the error message on MAC computer while accessing the pdf file in Adobe Reader DC application?

Could you please share the exact error message that you get? Is it something related to the "com.apple.webkit.plugin.64 want to use your confidential information"?

If it is same, then check the troubleshooting steps suggested in- "com.apple.webkit.plugin.64 want to use your confidential information"

Please share the exact information to help you in better manner.

Regards,

Akanchha