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Participant
May 24, 2018
Answered

it keep saying that i having not pay when i have

  • May 24, 2018
  • 1 reply
  • 398 views

I CANNOT CONVERT MY DOCUMENT  IT KEEP TELLING ME I HAVE NOT PAID

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Correct answer Adorobat

Hi Deborahw,

We tried checking the subscription details using the email address you are logged into the forums but no subscription was found. Do you have another email address related to the subscription? If yes, would you mind sharing that email address using a private message? Refer to the steps given in this link on: How Do I Send Private Message

Thanks,

Shivam

1 reply

Adorobat
AdorobatCorrect answer
Participating Frequently
May 25, 2018

Hi Deborahw,

We tried checking the subscription details using the email address you are logged into the forums but no subscription was found. Do you have another email address related to the subscription? If yes, would you mind sharing that email address using a private message? Refer to the steps given in this link on: How Do I Send Private Message

Thanks,

Shivam