it keep saying that i having not pay when i have

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I CANNOT CONVERT MY DOCUMENT IT KEEP TELLING ME I HAVE NOT PAID

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AdorobatCorrect answer

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Hi Deborahw,

We tried checking the subscription details using the email address you are logged into the forums but no subscription was found. Do you have another email address related to the subscription? If yes, would you mind sharing that email address using a private message? Refer to the steps given in this link on: How Do I Send Private Message

Thanks,

Shivam

AdorobatCorrect answer

Participating Frequently

Hi Deborahw,

We tried checking the subscription details using the email address you are logged into the forums but no subscription was found. Do you have another email address related to the subscription? If yes, would you mind sharing that email address using a private message? Refer to the steps given in this link on: How Do I Send Private Message

Thanks,

Shivam

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