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Sarh
Participant
November 30, 2014
Question

IT s BEEN 3 weeks that i've been waiting for my refund

  • November 30, 2014
  • 2 replies
  • 463 views

According to SARAH FORSBERG, i was going to get my refund since november 6th !!! i didn't get anything yet :!! no phone number i can call to!!! i 'm not a happy client at all !!! not buying at adobe never in my life !!!!!

This topic has been closed for replies.

2 replies

Inspiring
December 1, 2014

Hi Sarh,

I've checked your account; there was a holdup on the refund in the order processing system. I've asked to have the refund pushed through.

Thanks!
Sara

December 1, 2014

Hi Sarh,

I apologize for the frustration.

Refunds can take up to 10 business days depending on your bank's policy.

Let me check with customer care team and then come back to you.


Regards,

Florence

Sarh
SarhAuthor
Participant
January 2, 2015

hello it's been already two months that i'm waiting for my refund ! i haven't got any confirmation to my e-mail that i was going to be refunded !!! i have never seen in my whole life this poorest and miserable costumers services ! if this a joke, i'm going to contact my lawyer !!!!! this is just unacceptable !

Fatima MALLOUM