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nadiab52526433
Participant
May 6, 2015
Question

J'ai payé 24,54 € le 10/4 pour exporter des pdf et votre service ne fonctionne pas et me dit que je ne suis pas abonnée à ce service

  • May 6, 2015
  • 1 reply
  • 416 views

J'ai payé 24,54 € le 10/4 pour exporter des pdf et votre service ne fonctionne pas et me dit que je ne suis pas abonnée à ce service

    This topic has been closed for replies.

    1 reply

    Inspiring
    May 6, 2015

    Hi nadiab,

    Are you able to access ExportPDF via the web interface at https://cloud.acrobat.com/exportpdf? If you are, but can't access via Reader, please log out of Reader and then log back in.

    Please let us know how it goes.


    Best,

    Sara

    nadiab52526433
    Participant
    May 7, 2015

    Hi Sara,

    No I can’t access to export pdf, they always ask me to pay for an access . But I already paid since 10/4.

    The service does not work.

    Could you please help me or give my money back ?

    Best regards

    Nadia Benallou

    benallou.nadia61@gmail.com <mailto:benallou.nadia61@gmail.com>

    61 rue du bois des rêves

    1341 Ottignies LLN

    Belgique

    M : 0477 777 488

    Le 6 mai 2015 à 23:33, Sara.Forsberg <forums_noreply@adobe.com <mailto:forums_noreply@adobe.com>> a écrit :

    J'ai payé 24,54 € le 10/4 pour exporter des pdf et votre service ne fonctionne pas et me dit que je ne suis pas abonnée à ce service

    created by Sara.Forsberg <https://forums.adobe.com/people/Sara.Forsberg> in Document Cloud PDF services - View the full discussion <https://forums.adobe.com/message/7519437#7519437>

    Hi nadiab,

    Are you able to access ExportPDF via the web interface at https://cloud.acrobat.com/exportpdf <https://cloud.acrobat.com/exportpdf>? If you are, but can't access via Reader, please log out of Reader and then log back in.

    Please let us know how it goes.

    Best,

    Sara

    If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7519437#7519437 <https://forums.adobe.com/message/7519437#7519437> and clicking ‘Correct’ below the answer

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