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Participant
December 21, 2017
Answered

La conversion en word se fait mal

  • December 21, 2017
  • 1 reply
  • 479 views

il manque des lignes

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Correct answer AnandSri

Hello Clémentd,

As per the description above, the conversion of a PDF file into Word is bad, Is that correct?

Please refer the KB doc for more information Text is garbled in converted file | ExportPDF

Is it specific to one PDF file or with all the PDF file? Have you tried with another PDF file converting into a Word and checked the quality?

Please use a different browser to export the PDF into Word like Chrome, or Firefox, or Safari through the URL https://cloud.acrobat.com/exportpdf with your Adobe ID and password.

For more troubleshooting, you may also refer to Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud Services).

Let us know how it goes.

Regards,

Anand Sri.

1 reply

AnandSri
AnandSriCorrect answer
Legend
December 21, 2017

Hello Clémentd,

As per the description above, the conversion of a PDF file into Word is bad, Is that correct?

Please refer the KB doc for more information Text is garbled in converted file | ExportPDF

Is it specific to one PDF file or with all the PDF file? Have you tried with another PDF file converting into a Word and checked the quality?

Please use a different browser to export the PDF into Word like Chrome, or Firefox, or Safari through the URL https://cloud.acrobat.com/exportpdf with your Adobe ID and password.

For more troubleshooting, you may also refer to Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud Services).

Let us know how it goes.

Regards,

Anand Sri.