LACK OF CUSTOMER SUPPORT

Question

I tried to cancel my subscription from Adobe. I was signed up using another website as i was trying to download a book and it took me to Adobe where I had to sign up. And of course it bills annually.

It is hard to find how to cancel but when I finally did it suggests you can get a full refund if you go to Customer Support. A

And where is it? Of course you cant find Customer Support can you?

I think that you guys need to fix your act. Adobe is just a rip off.

I have paid for previous help which never came also for being able to edit documents.

ADOBE? RIP OFF!

Rajashree Bhattacharya · Accepted Answer

The order has been cancelled for sure & shall not be billed in future.RegardsRajshree

Rajashree Bhattacharya · Answer

I am sorry for being unable to able to contact Adobe support, the was cancelled on September 30, how ever the refund policy is that any purchase can be refunded only if returned within 30 days of purchase.

This subscription was purchased on October 2013, hence I am sorry the refund can not be processed.

Regards

Rajshree

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