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0033442934328
Participant
September 25, 2018
解決済み

Le site de export pdf est inaccessible je ne peux plus transformer des pdf en word alors que je paie un abonnement

  • September 25, 2018
  • 返信数 1.
  • 500 ビュー

La conversion des documents pdf en word n'est plus possible le site est innaccessible aucune aide est fournie alors que je paie un abonnement c'est un peu honteux....

このトピックへの返信は締め切られました。
解決に役立った回答 AkanchhaS8194121

Hey,

I believe you are experiencing some problem accessing your Export pdf subscription? I assume, there isn't any problem with the website, it just that your subscription has not been activated at your end.

Try the following steps to activate your Export pdf service.

1- Export PDF is an online service that you can use online via: https://cloud.acrobat.com/exportpdf

     Sign Out & Sign In once if you have already signed in.

2- You can also use the services through free desktop version of Adobe Acrobat  Reader DC: Adobe Acrobat Reader DC Install for all versions

3- “Sign In” using the email (Adobe ID) under which you have subscription registered.

4- For detailed description of how to use the Export PDF service, you may refer to- Using Adobe Export PDF

You may refer to the following link for any troubleshooting: Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud Services).

Let us know if it still doesn't work.

Regards,

Akanchha

返信数 1

AkanchhaS8194121
Legend
September 27, 2018

Hey,

I believe you are experiencing some problem accessing your Export pdf subscription? I assume, there isn't any problem with the website, it just that your subscription has not been activated at your end.

Try the following steps to activate your Export pdf service.

1- Export PDF is an online service that you can use online via: https://cloud.acrobat.com/exportpdf

     Sign Out & Sign In once if you have already signed in.

2- You can also use the services through free desktop version of Adobe Acrobat  Reader DC: Adobe Acrobat Reader DC Install for all versions

3- “Sign In” using the email (Adobe ID) under which you have subscription registered.

4- For detailed description of how to use the Export PDF service, you may refer to- Using Adobe Export PDF

You may refer to the following link for any troubleshooting: Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud Services).

Let us know if it still doesn't work.

Regards,

Akanchha