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alfredl77972941
Participant
November 7, 2017
Answered

Membership is not working

  • November 7, 2017
  • 1 reply
  • 471 views

I verified my payment, quickly charged my account, and I still just keep getting errors when attempting to convert PDFs. I cannot do it online or from adobe acrobat.

This topic has been closed for replies.
Correct answer Adorobat

Hi Alfredl,

As I have checked the details for your account, you are subscribed to Adobe Export PDF service(currently in an active state). Could you share the complete error message you are getting when trying to convert pdf?

Have you tried converting pdf in Adobe Reader, does that work?

You can download Adobe Reader from this link: Adobe - Adobe Acrobat Reader DC Distribution.

Let us know how it goes.

Shivam

1 reply

Adorobat
AdorobatCorrect answer
Participating Frequently
November 7, 2017

Hi Alfredl,

As I have checked the details for your account, you are subscribed to Adobe Export PDF service(currently in an active state). Could you share the complete error message you are getting when trying to convert pdf?

Have you tried converting pdf in Adobe Reader, does that work?

You can download Adobe Reader from this link: Adobe - Adobe Acrobat Reader DC Distribution.

Let us know how it goes.

Shivam