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valerie_asho
Participant
May 22, 2025
Answered

mp4 in Acrobat spielt nur einmal ab

  • May 22, 2025
  • 1 reply
  • 184 views

Hallo, 

 

ich habe ein mp4 Video in mein PDF eingebettet welches leider nur einmal abgespielt wird. Sobald es aufhört oder ich zur Seite davor und dann wieder zum Video scrolle sieht man nur noch ein verzerrtes Standbild. Das Video sollte vorzugsweise ohne zusatz klick abgespielt werden sobald man auf die Seite kommt und dann erst durch klick nocheinmal angesehen werden können. 

 

Ich weiss nicht mehr weiter, hoffe jemand hier kann helfen.

Danke schon mal im Voraus

 

Correct answer Meenakshi Negi

Hi valerie_asho,

 

Thank you for reaching out, and sorry about the trouble.

 

Please ensure that you are using the steps as suggested in the following help document when adding video in PDF: https://adobe.ly/4mtS1tz. Also, please check the settings option as mentioned here: https://adobe.ly/4k7cB14. 

 

If the above information does not help, please share the PDF so we can check it. Also, let us know how the video added and the settings used. Please share the Acrobat and OS versions on the machine.

 

Feel free to let us know if you have any questions or need help.

 

Thanks,

Meenakshi

1 reply

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity ManagerCorrect answer
Community Manager
May 23, 2025

Hi valerie_asho,

 

Thank you for reaching out, and sorry about the trouble.

 

Please ensure that you are using the steps as suggested in the following help document when adding video in PDF: https://adobe.ly/4mtS1tz. Also, please check the settings option as mentioned here: https://adobe.ly/4k7cB14. 

 

If the above information does not help, please share the PDF so we can check it. Also, let us know how the video added and the settings used. Please share the Acrobat and OS versions on the machine.

 

Feel free to let us know if you have any questions or need help.

 

Thanks,

Meenakshi

V
valerie_ashoAuthor
Participant
May 31, 2025

Hello Meenakshi,

thank you for answering my Question! 

br, valerie asho 

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