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timbo200
timbo200
Participant
Mar 5, 2015 4:09 AM UTC
Answered

My account is active, yet Adobe Export PDF keeps asking me to sign up again. The system has only worked once on my PC, using Vista OS.

My account is active, yet Adobe Export PDF keeps asking me to sign up again. The system has only worked once on my PC, using Vista OS.

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    pwillener
    pwillenerCorrect answer
    Legend
    Mar 6, 2015 5:23 AM UTC

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    5 replies

    pwillener
    pwillener
    Legend
    Mar 5, 2015 4:29 AM UTC

    How are you using ExportPDF: directly on the website, or from Adobe Reader?  Did you sign in with your Adobe ID?

    [topic moved to Acrobat.com Services forum]

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    timbo200
    timbo200Author
    Participant
    Mar 5, 2015 5:14 AM UTC

    When I open a PDF, a panel opens on the right hand side, identifying my PDF, with a greyed out section saying Convert word, IF I sign up, not IN. Does this help?

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    pwillener
    pwillenerCorrect answer
    Legend
    Mar 6, 2015 5:23 AM UTC

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