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advocatebaba
advocatebaba
Participant
November 28, 2017
Question

My Adobe Reader will not allow me to sign in.

  • November 28, 2017
  • 1 reply
  • 462 views

My Adobe reader won't allow me to sign in and convert documents. I have to go to the cloud to do it now. Does Reader just suck now, or is there some trick? This is a major degradation of functionality. Thanks Adobe!

This topic has been closed for replies.

1 reply

AkanchhaS8194121
AkanchhaS8194121
Legend
November 28, 2017

Hi Advocatebaba,

As mentioned above, that Reader DC doesn't allow to sign in. Does that means you are unable to login in the application or is that you are unable to "Sign In" in the document?

I assumed you referred to the "Sign In" as you are able to do the conversion online via - https://cloud.acrobat.com/

What exactly happens when you are trying to Sign In? Does it give any error message?

If not, then please ensure that you have correct application installed Acrobat Reader DC not the Acrobat DC.

Also, close the application completely or if its windows system then close all the services of Acrobat from task manager and try again.

Let us know the more information on this.

Regards,

Akanchha 

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