My AI assistant is not working, shows processing without responding to messages

Hi responsible_detail2168,

Thank you for reaching out, and sorry for the trouble caused.

Please confirm whether you are using the desktop application or the web version. We see that you have just purchased the service, so please try accessing it again after some time. Additionally, try signing out and then relaunching the application. If you are using the web version, consider clearing your browser’s cache and cookies, or try using an incognito window in Chrome.

Let us know how it goes.

Thanks,

Meenakshi