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salmah45179052
salmah45179052
Participant
March 1, 2017
Answered

my credit card has also been charched

  • March 1, 2017
  • 1 reply
  • 720 views

Dear Aadesh

Maybe you can also help me with my problem: my credit card has also been charched $46.61 per month Feb. 26,2017

for "Adobe Acropro Subs. How can You refund my money and What do we have to do to cancel this subscription as soon as possible? We do not want to be charged in the future, because we did not know it is going to be charged monthly. We do not need the service anymore. Is there any possibility you can help us?

Thank you very much in advance. If you need any further information please do not hesitate to ask.

Best regards,

Salma Husaien

    This topic has been closed for replies.
    Correct answer AkanchhaS8194121

    Hi Salmah45179052,

    I have checked your account with the registered email address, but couldn't find any active subscription under it.

    As it is a billing concern and we would not be able to share the account details because of the security reasons.

    Would request you to Contact Customer Care , our billing team will go ahead and assist you for the same.

    Regards,

    Akanchha

    1 reply

    AkanchhaS8194121
    AkanchhaS8194121Correct answer
    Legend
    March 1, 2017

    Hi Salmah45179052,

    I have checked your account with the registered email address, but couldn't find any active subscription under it.

    As it is a billing concern and we would not be able to share the account details because of the security reasons.

    Would request you to Contact Customer Care , our billing team will go ahead and assist you for the same.

    Regards,

    Akanchha

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