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September 24, 2014
Question

my document from email cant open

  • September 24, 2014
  • 1 reply
  • 306 views

cannot open my document sent to adobe reader . shows there are no new files . this document was sent to my email address and it said only way to open document or view document is through this reader and its not doing squat. what is there to do

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    1 reply

    pwillener
    Legend
    September 24, 2014

    What is your operating system?  Email client?  Reader version?

    How exactly are you trying to open that email attachment (assuming that it is indeed an email attachment) ?

    September 24, 2014

    windows 7 enterprise 32 bit, its the adobe reader xl, my email is baker

    college email. the reader isnt showing it at all. and the email i recieved

    with that document doesnt even have a thing to click on to open the

    attachment, the document was electronically sent

    On Tue, Sep 23, 2014 at 8:52 PM, Pat Willener <forums_noreply@adobe.com>

    pwillener
    Legend
    September 24, 2014

    By 'email client' I mean: is it a dedicated email program like Windows Live Mail or Outlook?  Or do you use a web-based email system?  If so, in what browser?