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PapaDoc Thor
Participant
August 15, 2014
Question

My files and folders have disappeared off my acrobat.com account...are they gone forever? I have viewed them and organized them in the past with Adobe Reader for iPad.

  • August 15, 2014
  • 1 reply
  • 322 views

After the most recent upgrade, I have mysteriously lost all folders and the vast majority of my files that were stored on acrobat.com while using Adobe Reader Mobile on my iPad.  I have searched for my files on Acrobat.com and Workspaces.  It seems that I have specifically lost files between the dates of March 2014 to August 2014.  Have they been moved or did the upgrade delete them.  If so, I think I should be refunded my recently renewed subscription....

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1 reply

Legend
August 15, 2014

I will move this post to the Acrobat.com forum so that the Adobe staff for the Acrobat.com forum can find out what happened to your lost files between March and August 2014.