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alilje01
Participant
November 17, 2015
Question

My files are now missing. Looked in the archive already. Anywhere else I can look?

  • November 17, 2015
  • 1 reply
  • 398 views

I had several document on the cloud as of last night. This morning I logged in to continue editing and they are all GONE. I looked in the FAQ and the other forums and the only suggestion I could find that pertained to this was to look in the archive. I looked in the archive and that is empty as well. Never had docs disappear on any cloud I have used. Usually the opposite :-). Anybody else have this experience?

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1 reply

AadeshSingh
Participating Frequently
November 17, 2015

Hi alilje01,

Files won't deleted unless you delete them.

Are you logged in using correct Adobe ID?

Have you shared your login details with someone else?

Regards,
Aadesh