Skip to main content
alilje01
Participant
Nov 17, 2015 2:09 PM UTC
Question

My files are now missing. Looked in the archive already. Anywhere else I can look?

I had several document on the cloud as of last night. This morning I logged in to continue editing and they are all GONE. I looked in the FAQ and the other forums and the only suggestion I could find that pertained to this was to look in the archive. I looked in the archive and that is empty as well. Never had docs disappear on any cloud I have used. Usually the opposite :-). Anybody else have this experience?

This topic is closed to new replies. Start a new post to keep the conversation going.

1 reply

AadeshSingh
Participating Frequently
Nov 17, 2015 2:30 PM UTC

Hi alilje01,

Files won't deleted unless you delete them.

Are you logged in using correct Adobe ID?

Have you shared your login details with someone else?

Regards,
Aadesh

Translate