My friend have Order number for Adobe Export Services, but has no success to convert any files from pdf to word, how?

Hi Ari Hevonkoski,

Please let us know the format in which you wish to convert PDF.

Do you get any error message when you are trying to export PDF?

You can only convert PDF to Word, Excel and Rich text format.

Also refer this KB doc for more information : FAQ | Adobe Export PDF, Document Cloud

Regards,

Meenakshi