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Participant
December 12, 2019
Question

My home screen does not allow me to view my sent files for signatures?

  • December 12, 2019
  • 1 reply
  • 637 views

i cannot view any of my PDFs i sent out for signatures. I only see the search bar and the left column. I cannot see the icons anymore nor can i see he log out button 

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1 reply

AnandSri
Community Manager
Community Manager
December 13, 2019

Hi there!

 

We're sorry for the trouble you had, would you mind sharing a screenshot of the page you are getting where you are not able to see the icons?

 

Reboot the machine once and then try using a different browser like Chrome, or Firefox, or Safari and open the Document Cloud URL and sign-in with your Adobe ID https://documentcloud.adobe.com/link/home/

 

You can check the PDF files sent for signature under Documents > Shared by You. See the screenshot: 

 

 

 

We're here to help, just need more info.

 

Thanks,

Anand Sri,