my pack was stolen after I paid for it online

Hi Shanec17792176,

Adobe PDF Pack has been stolen, what does it means? Is it not working correctly?

I have checked your account, and found an active subscription of Adobe PDF Pack registered to it.

Which you can also check after login into your Adobe account, Login on Adobe>Manage Account>Plans & Products

As PDF Pack is an online service which you can access online from any device.

https://cloud.acrobat.com/exportpdf

Also, you can install the desktop application Acrobat Reader DC and continue using it.

Adobe Acrobat Reader DC Install for all versions

You just need to "Sign In" with your Adobe ID under which you have the service registered.

Regards,

Akanchha