My password is correct and account current, so why has my conversion from PDF to word online stopped working?

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pwillener

Legend

What exactly means "stopped working"?

Have you tried to Contact Customer Care ?

[topic moved to Document Cloud PDF Services forum]

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Amiable_contributors1587

Participating Frequently

Are you trying to convert your files from the web (at https://cloud.acrobat.com/exportpdf) or from Adobe Reader? If the latter, what version of Adobe Reader are you using? ExportPDF no longer works with older versions of Reader; you might need to download (free!) the latest version at get.adobe.com/reader/.

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