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ainad65749515
Participant
June 10, 2015
Question

My password is correct and account current, so why has my conversion from PDF to word online stopped working?

  • June 10, 2015
  • 1 reply
  • 410 views

My password is correct and account current, so why has my conversion from PDF to word online stopped working?

    This topic has been closed for replies.

    1 reply

    pwillener
    pwillener
    Legend
    June 10, 2015

    What exactly means "stopped working"?

    Have you tried to Contact Customer Care ?

    [topic moved to Document Cloud PDF Services forum]

    Amiable_contributors1587
    Amiable_contributors1587
    Participating Frequently
    June 10, 2015

    Are you trying to convert your files from the web (at https://cloud.acrobat.com/exportpdf) or from Adobe Reader? If the latter, what version of Adobe Reader are you using? ExportPDF no longer works with older versions of Reader; you might need to download (free!) the latest version at get.adobe.com/reader/.

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