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lynrowe
Participant
Dec 17, 2014 12:55 PM UTC
Question

My pdf document has been converted to a docx file 3 times but I highlighted the .doc option in the drop down box before sending it each time. Please help me to get it converted to a .doc word file.

My pdf document has been converted to a docx file 3 times but I highlighted the .doc option in the drop down box before sending it each time. Please help me to get it converted to a .doc word file.

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1 reply

Inspiring
Dec 17, 2014 4:15 PM UTC

Hi lynrowe,

That's an odd one! Please clear the browser cache and try converting again. If that fails, please try using a different browser (see System requirements | Acrobat.com for a list of supported web browsers.)

Let us know how it goes!

Best,

Sara

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