My product suddenly disappeared

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I've bought Adobe PDF export a few months ago (18th Dec 2016), and it has been working well until recently. When I logged in to Adobe today, the product was not shown anywhere in my account page. What can be the cause for this and how can I use PDF export again?

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M

meko0Author

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I'm so sorry, PDF Export was working!

But since I still cannot see my product at my account page, if someone could solve this problem, I'd be grateful.

Thank you.

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Adorobat

Participating Frequently

HI meko0,

I am sorry for the delay in response.

Could you please share the email address on which the subscription was made via private message?

To send a private message, click on user's name and then click Message.

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