My subscription for Export PDF has been renewed automatically and debited from my account but it is still asking for payment when I sign in?

Forum|Forum|11 years ago
July 6, 2015
返信数 3.
549 ビュー

Has anyone else had this issue? If so how long before it was resolved as its impossible to contact adobe directly and I require the service asap.

ExportPDF

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解決に役立った回答 Sara_Forsberg

Hi nicki_27_f,

Please make sure that you're signing in with the correct Adobe ID/email address. I looked up your account using the email address that you use here in the forums, and there are no subscriptions tied to that address.

Best,

Sara

S

Sara_Forsberg解決！

Inspiring

Hi nicki_27_f,

Please make sure that you're signing in with the correct Adobe ID/email address. I looked up your account using the email address that you use here in the forums, and there are no subscriptions tied to that address.

Best,

Sara