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lhweiss
Participant
Dec 16, 2014 8:56 PM UTC
Question

My subscription is not working-I purchased it in September. I only get the subscribe screen, no login screen.

I always get the "subscribe screen". I have a Dell Laptop with Windows 7 and I use Chrome as my browser.

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1 reply

Inspiring
Dec 17, 2014 12:19 AM UTC

Hi lhweiss,

Please clear the browser cache and then try logging on directly to https://cloud.acrobat.com. You may also want to try a different web browser (see System requirements | Acrobat.com for a list of supported browsers).

Best,

Sara

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