Skip to main content
vinceb9593
Participant
August 3, 2017
Answered

Need to download software- Reader after File virus attack

  • August 3, 2017
  • 1 reply
  • 771 views

My desk top was subjected to recent ransom ware attack, I need to download the PDF software again....

    This topic has been closed for replies.
    Correct answer AnandSri

    Hi Vince,

    Sorry for the delay in response to your query.

    As per the issue description, you want to download the Adobe Reader so that you can use the Adobe PDF Pack, Annual subscription, Is that correct?

    The records show that you have an active subscription of Adobe PDF Pack, Annual.

    However, this is an online service, not an application.

    You can use this service through the Acrobat Reader.

    Download the Adobe Reader DC through the following link: https://acrobat.adobe.com/in/en/acrobat/pdf-reader.html

    You can use Acrobat Reader DC to use the Adobe PDF Pack services. Use the email to sign in through which you have the subscription of Adobe PDF Pack, Annual.

    For more information about the Adobe PDF Pack, you may refer the following link: https://helpx.adobe.com/document-cloud/help/using-pdfpack.html

    Let us know how it goes.

    Regards,

    Anand Sri.

    1 reply

    AnandSri
    Community Manager
    AnandSriCommunity ManagerCorrect answer
    Community Manager
    August 10, 2017

    Hi Vince,

    Sorry for the delay in response to your query.

    As per the issue description, you want to download the Adobe Reader so that you can use the Adobe PDF Pack, Annual subscription, Is that correct?

    The records show that you have an active subscription of Adobe PDF Pack, Annual.

    However, this is an online service, not an application.

    You can use this service through the Acrobat Reader.

    Download the Adobe Reader DC through the following link: https://acrobat.adobe.com/in/en/acrobat/pdf-reader.html

    You can use Acrobat Reader DC to use the Adobe PDF Pack services. Use the email to sign in through which you have the subscription of Adobe PDF Pack, Annual.

    For more information about the Adobe PDF Pack, you may refer the following link: https://helpx.adobe.com/document-cloud/help/using-pdfpack.html

    Let us know how it goes.

    Regards,

    Anand Sri.