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Participant
Jan 27, 2015 12:26 AM UTC
Answered

No file to download

Hello,

I still don’t have any files to download on my Cloud (order number AD005504271PT)… I need to start using the software I bought, could you please help me by sending me a link to download it?

Thanks!

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Sara_ForsbergCorrect answer
Inspiring
Jan 27, 2015 12:50 AM UTC

Hi carlal,

Your Acrobat Pro subscription is confirmed, so you should be able to download your software from https://cloud.acrobat.com/acrobat. If you're unable to download it from there, please try this page: Download Acrobat products | Standard, Pro | XI, X

Please let us know how it goes.


Best,

Sara

1 reply

Sara_ForsbergCorrect answer
Inspiring
Jan 27, 2015 12:50 AM UTC

Hi carlal,

Your Acrobat Pro subscription is confirmed, so you should be able to download your software from https://cloud.acrobat.com/acrobat. If you're unable to download it from there, please try this page: Download Acrobat products | Standard, Pro | XI, X

Please let us know how it goes.


Best,

Sara

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