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eo39264790
Participant
February 7, 2017
Question

no me deja añadir archivos al document cloud

  • February 7, 2017
  • 1 reply
  • 686 views

Hace varios días que documento cloud no me permite subir archivos nuevos. Me marca error.

"SE HA PRODUCIDO UN ERROR AL INTENTAR ACCEDER AL SERVICIO"

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1 reply

AkanchhaS8194121
Legend
February 7, 2017

Hi Eo39264790,

Please help us with the workflow that you follow, how you have been trying to upload the files on document cloud?

  • If you are trying online https://cloud.acrobat.com/  then you may please try with different web browser.
  • Check the internet connectivity, if possible then try with a different connection for a while.
  • If you are working with the Adobe Reader then Launch Reader>Help>Check for Update

Let us know if that doesn't help

Regards,

Akanchha