No Means No Adobe

Adobe's service is horrible. I signed up for their PDF export to help a friend w a resume and have been trying to cancel the subscription ever since, FOR THE PAST TWO YEARS. I was billed last April, i cancelled the service after i somehow miraculously reached a phone agent. I also disputed the charge with my CC company. Sure enough the authorization is on there again today. And sure enough, no phone support available - not that it did any good last time.