Answered
No toma mi usuario de pago
Ingreso a una sitio (Htal Italiano de Buenos Aires)que tiene archivos PDF de Acrobat, los leo y cuando quiero descargarlos me indica que me suscriba, yo ya inicie sesion con mi suscrpcion.
Hi @jorge_2610,
Thanks for reaching out.
It sounds like the website you’re visiting (Hospital Italiano de Buenos Aires) is restricting downloads on their end — even though the files are viewable in Acrobat format. While you may be logged in with your Adobe subscription, that doesn’t override restrictions set by the site’s administrators.
To clarify: Adobe doesn’t control how third-party websites manage access to their PDFs. If a site prompts you to subscribe or blocks downloads, it’s a rule set by them — not by Adobe or your Acrobat subscription. You may want to reach out directly to the website for assistance or download access.
Let us now if you have further questions.
Best regards,
Tariq | Adobe Community Team
Sign up
Already have an account? Login
To post, reply, or follow discussions, please sign in with your Adobe ID.
Sign inSign in to Adobe Community
To post, reply, or follow discussions, please sign in with your Adobe ID.
Sign inEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.
AdChoices