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Dennis_Marthaler
Participant
February 28, 2014
Answered

not able to use tool drop down

  • February 28, 2014
  • 1 reply
  • 639 views

After downloading acrobat Xl, am not able to open tool drop down to complete open tax form to file tax. I am not receiving an error message. Please help, call me at <removed by admin>.

    This topic has been closed for replies.
    Correct answer StacySison

    Hi Dennis,

    Please see the response to your other forum post. I moved it to our Acrobat forum. You may be able to find faster assistance from the wonderful customers who assist on these public forums.

    I also added our official Adobe customer service phone number.

    Here it is again for your convenience: 800-833-6687

    Kind regards, Stacy

    1 reply

    StacySison
    StacySisonCorrect answer
    Participating Frequently
    March 3, 2014

    Hi Dennis,

    Please see the response to your other forum post. I moved it to our Acrobat forum. You may be able to find faster assistance from the wonderful customers who assist on these public forums.

    I also added our official Adobe customer service phone number.

    Here it is again for your convenience: 800-833-6687

    Kind regards, Stacy

    D
    Dennis_MarthalerAuthor
    Participant
    March 6, 2014

    Hello Stacy, I tried calling customer service. Recording 20-25 min wait. Can you help?

    StacySison
    StacySison
    Participating Frequently
    March 6, 2014

    Hi Dennis,

    I'll try! Are you using Adobe Reader? Have you updated to the latest version?

    Let me know specifically what you are experiencing.

    Kind regards, Stacy

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