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A
Anne24689237vctm
Participant
March 12, 2023
Question

Not receiving student discount

  • March 12, 2023
  • 2 replies
  • 852 views

I'm a student and had my student status verified on February 28. However, on my bank statement from March 12 I see that I've been charged full price for my plan. There is no help to be found in FAQ and Help Centre. How can I get in contact with someone from Adobe to fix this?

 

Thanks!

This topic has been closed for replies.

2 replies

Meenakshi_Negi
Meenakshi_Negi
Legend
March 19, 2023

Hi Anne24689237vctm,

 

Thank you for reaching out.

 

As you have billing-related questions, the billing team can best help you with this. I am afraid that we do not have access to the billing information.

You may contact them via the number provided for your region on the following help page: https://helpx.adobe.com/contact/phone.html.

Hope the information helps.

 

Thanks,

Meenakshi

A
Anne24689237vctmAuthor
Participant
March 12, 2023

Apologies, this was posted in the wrong forum

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