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margarete70151860
margarete70151860
Participant
September 28, 2017
Question

old logo still shows up on my recipient's email

  • September 28, 2017
  • 1 reply
  • 369 views

How can I change my business logo on my account? I have already changed it on my Account Profile but the old logo still shows up on my recipient's email when I send a document for them to view by send and track

This topic has been closed for replies.

1 reply

AkanchhaS8194121
AkanchhaS8194121
Legend
December 8, 2017

Hi Margarete,

We apologize for the delay in response to your query.

The logo that you are referring above, is that a logo that you are using as email signature?

While sending the document using Adobe Send & Track when you select send file via email, so it automatically picks up the default settings of the email configured.

Send & Track doesn't make any further changes. You can check the "Signature" option available in the top menu bar. Do you see the new logo available there?

Regards,

Akanchha

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