online export PDF

Question

I purchased a year subscription to convert PDF Files to Word documents for editing. I was able to do this one time after purchased, but today, I cannot convert. When I click on convert, it takes me to the Pricing page.

How do I get to my paid subscription conversion service?

John T Smith · Answer

Revert to trial https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

-and troubleshooting FAQ https://forums.adobe.com/thread/1962238

-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html

or

Chat help: Mon - Fri 5am - 7pm (US Pacific Time) <=== NOTE DAYS AND TIME

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Creative Cloud support (all Creative Cloud customer service issues)

https://helpx.adobe.com/contact/support.html

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