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Participant
January 16, 2017
Question

Opening a PDF file error message how do I fix?

  • January 16, 2017
  • 1 reply
  • 388 views

When opening a PDF file it will open the file but then I get a pop up window saying: Application error The instruction at 0x0396525c referenced memory at 0x00000000. The memory could not be read. Click on OK to close the program. Had this issue for about the last 4-5 days haven't changed anything on my computer. I did un-install and re-install Acrobat but didn't help.

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1 reply

Participant
January 17, 2017

I don't get that exact message but I can't open any pdf.  I get a message that windows is closing the program.  This just started last week.