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jallalc74280335
Participant
Feb 26, 2015 12:37 PM UTC
Question

OPTION

have to pay an yearly subscription to convert documents pdf into Word rtf and it does not function any more. One asks me pays again. Paiement of 05 january 2015 facture number IEE2015000029690 number customer AD002008305FR

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1 reply

Sara_Forsberg
Inspiring
Feb 27, 2015 11:29 PM UTC

Hi jallalc74280335,

I've checked your account, and it appears there may have been an issue with the payment processing. Please Contact Customer Care to speak with an agent so they can straighten out the payment issues with you.

Best,

Sara

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