Skip to main content
Participant
August 19, 2019
Question

ou do not have access to this service. Please contact your IT Administrator to gain access

  • August 19, 2019
  • 1 reply
  • 1377 views

I run into a problem when I do it fוll and signed, What do I need to do to solve the problem?

    This topic has been closed for replies.

    1 reply

    AkanchhaS8194121
    Legend
    September 13, 2019

    Hey Dan_Mor,

     

    We'r sorry for not being able to reply on time.

    As shared, you are getting the message "You do not have access to this service" while using Fill & Sign service. Do you get the same error while adding annotation or using any other feature?

    You may try the following steps-

    1- Check with the different file, as it could be a file specific issue.

    2- If you are using desktop application Adobe Reader DC, then Sign Out of the application once and check back.

    3- Try accessing the service through Docuemnt Cloud web interface: https://documentcloud.adobe.com/ 

    Hope this help.

     

    Thanks,

    Akanchha