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Participant
January 26, 2015
Question

Our renewal for ADOBE ExpertPDF Invoice was paid in December, but for some reason I have no access for this subscription.

  • January 26, 2015
  • 1 reply
  • 299 views

Our renewal for ADOBE ExpertPDF Invoice was paid in December, but for some reason I have no access for this subscription.

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    1 reply

    Community Manager
    January 26, 2015

    Hi irinar,

    I've checked your account, but don't see any subscriptions under the Adobe ID (email address) that you use here in the forums. Is it possible that you signed up using a different email address? Or, did you sign up via the Adobe Reader app for mobile? (If so, those subscriptions are handled by the App store from which you made the purchase.)

    Best,

    Sara