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Participant
Nov 17, 2017 10:49 PM UTC
Question

Outlook 2016 + Adobe Send & Track + Drag'n'Drop Large PDF

We have Outlook 2016 Version 1710 (Build 8625.2127 Click-to-Run)

Whenever a large PDF or any file is dragged and dropped onto a new email,

the following pop-up window blocks Adobe Send & Track from offering to upload the file.

Seems like Outlook is trying to take over control of attaching large files.

As soon as you close the pop-up window nothing happens.

The file is not attached and Adobe Send & Track never offers to upload the file.

This isn't that big of a problem because the "Attache File via Adobe Send & Track" still works.

But everyone in the office is used to using drag'n'drop.

Is there a way to disable Outlook's default handling of large attachments?

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2 replies

TecMateAuthor
Participant
Nov 21, 2017 7:49 AM UTC

Or is there a way to change how Outlook handles dragging and dropping a large file attachment onto an email?

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Participant
Dec 2, 2017 7:23 AM UTC

Adobe?? are you there?

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