Pagué una suscripcion anual y ya no puedo convertir archivos

Hi mpaulit,

I've checked your account using the Adobe ID that you use to post in the forums, but I don't see any order history. So, it may be that you signed up using a different email address/Adobe ID (if so, you need to log in using that Adobe ID and password). Or, you may have subscribed to ExportPDF via one of the Reader mobile apps. If that's the case, you would need to check the status of that subscription by contacting the app store that you purchased it from, as Adobe doesn't handle those subscriptions.

Best,

Sara