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Leah0141
Participant
January 21, 2014
Question

Paid but cannot access apps.

  • January 21, 2014
  • 1 reply
  • 410 views

I have signed up for the 12 month subscription and paid for the first month. It has come off my account but I do not have access to all of the apps. I have deadlines and nothing to work from. How can this be solved?

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1 reply

T
Community Manager
Tariq AhmadCommunity Manager
Community Manager
January 21, 2014

Hi Leah0141,

Which service of Adobe you have subscribed for is Adobe Creative cloud or it something else.

You may try logout and log back in with your Adobe id (Email id registered with Adobe).

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