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Participant
November 3, 2014
Question

Paid for Adobe ExportPDF annual and can't convert PDF to Word

  • November 3, 2014
  • 1 reply
  • 436 views

Hi! I just paid for the annual Adobe ExportPDF and I can't get a file to convert.

This topic has been closed for replies.

1 reply

November 3, 2014

Hi ebnp,

I checked your account,your Export PDF subscription is not confirmed yet at our end.

Once it gets confirmed you will be able to use it hassle free.

Regards,

Florence

Participant
November 12, 2014

I just purchased this, now twice, because usually when you purchase something online and you get charged for it (credit card recognizes the charge AND get an email from adobe with "my order confirmation", still can't use it... 

November 12, 2014

Hi docfroy,

I am sending you the private message.Please reply on that,it is related to your subscription.

Regards,

Florence