paid for my account and can't convert from PDF to word

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Do I need to pay addittional money for this ?

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Participant

Hi its been one year and i still cant convert from PDF to word and i don't need to any more, but i have been charged $23.88 again this is my bank statement details

ADOBE SYSTEMS SOF,044-207-3650

My order number was 281076816 please refund the last payment from 11-2-2015 as i did not approve it and stop my subscription

Thank you Geoff Baker

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Geoffy_BoyAuthorCorrect answer

Participant

Hi its been one year and i still cant convert from PDF to word and i don't need to any more, but i have been charged $23.88 again this is my bank statement details

ADOBE SYSTEMS SOF,044-207-3650

My order number was 281076816 please refund the last payment from 11-2-2015 as i did not approve it and stop my subscription

Thank you Geoff Baker

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