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BRENDAN5F88
Participant
November 4, 2020
Question

PDF

  • November 4, 2020
  • 1 reply
  • 333 views

I have paid €25 to convert PDF to Word and it does not work. Itried to contact HELP but they do not respond.

Should I just ask for my payment back?

 

Thank you,

Brendan

ps how do I send this message? just found out, hidden under the ads as usual! nope!

This topic has been closed for replies.

1 reply

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
November 4, 2020

This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

 

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html

    S
    solicitud5F9A
    Participant
    November 4, 2020

    Thanks for the information. I had the same doubt 🙂

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