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glenng11020649
Participant
March 24, 2015
Answered

PDF conversion to word

  • March 24, 2015
  • 1 reply
  • 454 views

Why am I being blocked by a account upgrade process when I am trying to convert a PDF to a word doc.?  I have paid up until April 16th 2015!!

    This topic has been closed for replies.
    Correct answer Sara_Forsberg

    Hi glenng11020649,

    I've checked your account, and all is well there. Are you still unable to access your subscription? If you're trying to access it via Adobe Reader, please try logging in to the web interface at https://cloud.acrobat.com/exportpdf.

    Please let us know how it goes.


    Best,

    Sara

    1 reply

    Sara_ForsbergCorrect answer
    Inspiring
    March 28, 2015

    Hi glenng11020649,

    I've checked your account, and all is well there. Are you still unable to access your subscription? If you're trying to access it via Adobe Reader, please try logging in to the web interface at https://cloud.acrobat.com/exportpdf.

    Please let us know how it goes.


    Best,

    Sara