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R
RP5C0A
Participant
February 28, 2021
Question

PDF document in a browser

  • February 28, 2021
  • 1 reply
  • 485 views

Can a PDF document look different in my browswe (Chrome) than in Adobe acrobat (pro)?

I have send a PDF document to someone that looked correct in my browser. I got an answer back that in de PDF document some of the coloured pictures were in black and white and some were dissapeared. The other person uses Adobe acrobat (pro) to open the PDF document. Is this possible and how can we solve this problem?

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1 reply

Meenakshi_Negi
Meenakshi_Negi
Legend
February 28, 2021

Hey!

 

Thank you for reaching out.

 

As the PDF opens differently in the Acrobat, could you please confirm how did you create that PDF?

Chrome uses its own PDF viewer. If the issue occurs with particular PDFs, it dpends how the PDF was created.

It would be helpful if you can share the PDF with us so we can check it on our end.

 

Thanks,

Meenakshi

 

R
RP5C0AAuthor
Participant
February 28, 2021

The PDF document was created in PDF suite. It opens in chrome correctly. In Adobe acrobat it opens not coorectly. The text is lost. other times some of the pictures were lost or in black and white instead of colour.

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